As I write this, 50MM monthly active users are engaging with the BigDoor platform across our publisher sites. For a company that started with the simple idea of making online experiences more fun and engaging, knowing that our platform reaches that many people is astounding. As we launch more and more gamified loyalty programs with larger audiences, the importance of our platform’s performance and scalability has increased as well. To stay ahead of our publisher’s needs, we’ve been making major updates to our tech stack, ensuring that our platform comfortably supports the 20MM user actions per day and 1.5MM users who access BigDoor programs during peak hours.
Knowing that our platform integrates with the websites of some of the most influential brands across multiple industries might keep some of us up at night, but it also drives us to constantly push the envelope in terms of what our clients can expect in terms of features and performance.
In the past six months, we implemented significant performance improvements resulting in an average API latency of less than 250ms.
Visitors to any of our publisher’s sites continue to consistently and reliably enjoy our end-user experience. We’ve met 100% of our SLA’s high availability requirements this year, exceeding our 99.9% uptime goals for every month in Q1.
But, we are overachievers and we aren’t done yet.
On Wednesday night, we notified our publishers and Twitter followers that the BigDoor platform would be temporarily unavailable for an hour of maintenance. The maintenance window was required for the deployment of a new version of our backend database sharding framework, which will allow us to support even higher availability, increased responsiveness and more scaling capacity for our ever-increasing audience sizes.
The updates to our backend systems have only been in effect for a short time, but we are pleased with the results they are showing already.